Privacy Policy

What Information is Collected and How?

Support

  • Voluntarily provided: real name, user name, website URL, WordPress administrator login username and password, FTP login and password, links to social profiles, reviews, testimonials, remarks about the product or Support Service.

Website

  • CodeCanyon reviews: username, review, rating reason, star-based rating.
  • From your CodeCanyon user profile: avatar, country, links to social profiles.
  • The fields you submit through TypeForm forms.
  • Google Analytics collects information from your visit and use of the site.
  • Traffic passes through CloudFlare and Amazon Web Services, so your IP address and the pages you load are visible for them.

Plugin

  • The plugin doesn’t collect any data.

What will this Information be Used for?

Support

  • Access details will only be used for support purposes and during the request is fulfilled.
  • Your contact information is only used for communication during support and as a way of notification when requested features are released. It’s never shared with anyone nor used for marketing.
  • Other information may be used to form a review.
  • Your website may be showcased as a live customer usage example.
  • Your support requests are stored securely indefinitely in a private Gmail account or publicly on CodeCanyon.

Website

  • A review may be published on the site, with any voluntarily provided and publicly available data used for filling the gaps in order to form a complete and credible review.
  • Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of svgdivider.net, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Personal data collected: Cookie and Usage Data. Place of processing: EU. Find Google’s Privacy Policy here.

Regarding Your Information

How is user information protected?

  • This website is not intended to handle confidential information. However, information passes through encrypted.
  • Your passwords remain on a Gmail account. While your site’s administration area or your FTP server is never accessed from a public hotspot, it’s your responsibility to only give out temporary access details and never share your own password.

How can visitors change associated information or ask questions about this Privacy Policy?

All inquiries are handled via a support request using the contact from on the CodeCanyon profile page

It’s possible to:

  • Remove or change your publicly shown review and all associated data.
  • Adjust how your site is displayed as a live example or remove it.
  • Request to delete support tickets containing old information.

Changes

This policy might change in the future. You will not be contacted about the changes, however date of changes and additions will be listed.

Your Question

Have you got a question that is not answered in our FAQs or Pre-sales Questions? Then please feel free to ask it here.

Please do not use this form for support requests. For existing customers, the Documentation Page is here.